TERMS & CONDITIONS POLICY
Introduction
Welcome to Pizza Moon Rising, an online platform that offers food courses and enogastronomic (food and wine) tours in Italy. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using PizzaMoonRising.com, you agree to these Terms and Conditions, as well as any policies, guidelines, or amendments that may be presented to you from time to time
All purchases made through this website, email or over the phone through customer service, are subject to the following Terms & Conditions. In any and all bookings, the person making the booking shall be deemed to have accepted these conditions on behalf of the guest(s) named in the booking. No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of the company.
If you do not agree to these terms, you should not use this website.
2. Changes to Terms
Pizza Moon Rising reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms and Conditions periodically.
3. Use of the Website
3.1 Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this website. By using this website, you represent and warrant that you meet these requirements.
3.2 Account Registration
To access certain features of the website, such as enrolling in courses or booking tours, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You have to be at least 18 years old
3.3 Prohibited Conduct
You agree not to:
- Use the website for any illegal purpose or in violation of any local, state, national, or international law.
- Post, upload, or distribute any content that is defamatory, infringing, obscene, or otherwise harmful or unlawful.
- Interfere with or disrupt the operation of the website or the servers or networks used to make the website available.
- Attempt to gain unauthorized access to any part of the website, accounts, or systems.
4. Course Enrollment and Payment
4.1 Enrollment
When you enroll in a course, you will gain access to course materials and resources provided by Pizza Moon Rising. This access is granted for personal, non-commercial use only.
4.2 Payment
All payments for courses and tours must be made through the website’s secure payment system. Prices and payment terms are subject to change at any time, and you are responsible for reviewing the terms prior to making any purchase.
All services are fulfilled and provided by the same company, PIZZA MOON RISING Some tours may be provided by third parties under a contract with PIZZA MOON RISING in these cases this will be noted on the tour description.
Upon release of payment and guarantee of booking, all guests submit 100% compliance to the following Terms & Conditions Policy. Should any doubt or dispute with said Terms & Conditions arise before booking, guests are requested to contact the company before confirming a booking.
All sales are final, and refunds will only be provided as specified in the Refund Policy.
4.3 Promotional Codes
If you are in possession of a discount code or promo code, it must be used at purchase. Discount and promo codes cannot be used retroactively and they cannot be stacked, consolidated, transferred, or re-used, unless otherwise noted. All promotional codes have an expiration date, whether explicit or not. Expiration dates are set at 1 year from issuance when no date is explicitly noted.
4.4 Gift Cards And Certificates
We reserve the right to change the policies on the duration of validity of gift cards, ensuring at least 12 months notice for holders.
5. Enogastronomic Tours
5.1 Booking and Payment
To book a tour, you must make a reservation through the website. A deposit may be required at the time of booking, with the balance due by a specified date before the tour begins. Failure to pay the balance on time may result in the cancellation of your booking without a refund.
5.2 Cancellations and Refunds
Cancellations by the customer may be subject to cancellation fees, which will be outlined in the specific tour's cancellation policy. Pizza Moon Rising reserves the right to cancel or modify tours due to unforeseen circumstances, in which case a full refund or alternative arrangements will be offered.
All PIZZA MOON RISING services are sold as an entire package; as such there will be no offers of partial refunds for portions of a service that a guest has decided not to use.
Any cancellation/amendment must be communicated via e-mail to: PizzaMoonRising@gmail.com
A booking is considered successfully canceled or amended only after PIZZA MOON RISING sends successful notification via email and cancellation/amendment fees are applied.
Refunds are disbursed at the discretion of management.
5.3 Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, global health pandemic, political insurgence, insurrection, riot, civil unrest, government closure, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.This will be decided at the discretion of management on a case by case basis.
5.4 Travel Insurance
The company strongly recommends guests purchase travel insurance to cover cancellations and delays due to unforeseen circumstances, or those beyond all control. Guests agree both the company and any local partner operators are not liable for any of such unforeseen circumstances, and hold both parties harmless. All claims to reimbursements for insurance must go directly through the insurance provider, and not through PIZZA MOON RISING
5.5 Health and Safety
You are responsible for ensuring that you are physically fit and able to participate in the tours. You must disclose any relevant health issues or dietary restrictions prior to the tour. Pizza Moon Rising is not responsible for any health issues that arise during the tour.
6. Intellectual Property
All information, content, services and software displayed on, transmitted through, or used in connection with the Site including, for example and without limitation, text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively, the “Content”), as well as its selection and arrangement, is owned by the Company, and/or the Company’s affiliated entities, licensors and/or suppliers. You may use the Content online only, and solely for your personal, non-commercial use. If you operate a website and wish to link to the Site, you may do so upon written notice to the Company, provided you agree to immediately cease such link upon request from the Site. No other use is permitted without prior written permission of the Site. The permitted use described in this paragraph is contingent on your compliance at all times with this Agreement.
You may not, without the prior, written approval of the Company: (i) republish any portion of the Content on any Internet, Intranet or extranet site or incorporate the Content in any database, compilation, archive or cache, (ii) distribute any Content to others, whether or not for payment or other consideration, (iii) modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the Content, or (iv) scrape or otherwise copy our Content without permission. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Site, not to insert any code or product or manipulate the content of the Site in any way that affects the user’s experience, and not to use any data mining, data gathering or extraction method.
Requests to use Content for any purpose other than as permitted in this Agreement should be directed to the email address listed below under the heading “Contact Us.”
Infringement Complaints: The Site respects the intellectual property of others. If you believe your rights have been infringed and/or are aware of any infringing material on the Site, please contact us at the email address listed below under the heading “Contact Us.”
7. Partial Invalidity
If any provision of this policy is held by a Court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect without being impaired or invalidated in any way.
8. Limitation of Liability
PIZZA MOON RISING . (A project by Katherine Elizabeth Garone) and its websites, brands, subsidiaries, affiliated entities, employees and agents act only as agent for the various suppliers that provide transportation, sightseeing, guiding, accompaniment, escort, activities, or other services connected with any booked tours. Such services are subject to the terms and conditions of those suppliers. PIZZA MOON RISING and its respective employees neither own nor operate any person or entity which is to, or does, provide goods or services for these trips, tours and forms of transportation, and, as a result, do not maintain any control over the personnel, equipment, or operations of these suppliers, and assume no liability for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes (2) any wrongful, negligent, willful, or unauthorized acts, defect, omissions or default on the part of any of the tour suppliers, or other employees or agents in performing these services, (3) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (4) any wrongful, willful, or negligent act or omissions on any part of any other party not under the direct supervision, control or ownership of PizzaMoonRising.com. All services and accommodations are subject to the laws and regulations of the country in which they are provided PizzaMoonRising.com is not responsible for any baggage or personal effects of any individual participating in the tours or trips arranged by PizzaMoonRising.com. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.
While the company and the site use reasonable efforts to include accurate and up-to-date information, we make no warranties or representations as to the accuracy of the content and assume no liability or responsibility for any error or omission in the content. The company and the site do not represent or warrant that use of any content will not inadvertently infringe rights of third parties. The company and the site have no responsibility for actions of third parties or for content provided or posted by others. Use of the site is at your own risk. All content is provided “as is” and “as available.” Neither the company, the site, nor any of their affiliated or related companies, nor any of the past, present or future employees, officers, agents, content providers or licensors of any of them, makes any representation or warranty of any kind regarding the site, the content, any advertising material, information, products or services available on or through the site, and/or the results that may be obtained from use of the site or such content or services. All express or implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, warranties against infringement, and warranties that the site will meet your requirements, be uninterrupted, timely, secure or error free, are specifically disclaimed. The company, the site, and the affiliates of the foregoing are not responsible or liable for content posted by third parties, actions of any third party, or for any damage to, or virus that may infect, your computer equipment or other property.
In no event shall the company or the site, including their affiliates, employees, officers, agents, content providers and licensors, be liable for any indirect, consequential, special, incidental or punitive damages including, without limitation, damages related to unauthorized access to or alteration of your transmissions or data, the content of the site, or any errors or omissions in the content, even if advised of the possibility of such damages. In no event shall the company, the site, or their affiliates, employees, officers, agents, content providers or licensors be liable for any amount for direct damages in excess of $100.
9. Governing Law
This terms & conditions is agreement is governed by Italy law and, in case of a dispute that cannot be settled amicably, exclusive jurisdiction is conferred on the Italy court. Guests agree that any controversy between the parties to this agreement involving the construction or application of any of the terms, provisions, or conditions of this agreement, shall on written request of either party served on the other, be submitted first to mediation and then if still unresolved to binding arbitration. Guests agree the company will set venue and jurisdiction of any suit arising from a dispute.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at: pizzamoonrising@gmail.com
11. Miscellaneous
11.1 Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
11.2 Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Pizza Moon Rising with respect to your use of the website, courses, and tours, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Pizza Moon Rising.